Refund / Cancellation Policy

If you need to cancel a workshop

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If you are unable to attend your booked workshop and it is more than 30 days in advance of the start date, then we can offer to transfer the date to an alternative workshop, providing space is available or another course is planned in the future. If no suitable date is listed then we will provide a voucher for a future workshop booking.

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If cancellation is within 30 days of the workshop I'm afraid we are unable to offer a refund. We do appreciate that sometimes unforeseen circumstances may mean you cannot attend so we are happy for you to send along a friend in your place. We just need their name and contact details prior to the workshop.

 Please be aware that there are no make-up sessions for missed weeks of courses and we will not provide kits or other items in lieu of a missed workshop booking. 

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Our right to cancel

Very occasionally we may need to cancel a workshop due to unforeseen circumstances, or if a workshop is not viable to run.

We will aim to give you as much notice as possible. Should cancellation occur from us we will offer you a full refund or offer you an alternative workshop date. Unfortunately we cannot accept any liability for travel or other costs you may incur.

Please do remember if you have purchased a ticket from us, you have agreed to our refund and reschedule policy.

If you have purchased a ticket through a third party like craft courses or eventbrite the policy may be different. 

 

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